OUR PROCESS

Handmade concept boards and a pair of small green scissors. An example of the elegant, personal client touch that creates Marta Rossato's signature style.

Not just beautiful designs.

For us, designing your home is about creating space for the life you want to live — where you recharge, host, create memories and fully express your identity. 

That’s why our process is as much about understanding you as it is about designing the space. We want to know how you live, what feels natural, what frustrates you, and what gives you joy. From there, we create a home that not only flows beautifully but also reinforces the identity you want to project and the way you want to feel in your everyday life.

This kind of design happens through experience not guesswork. Working with us means relying on a process that is structured, transparent, and personal. A process refined to bring clarity to your vision, confidence to your decisions and smoothness in the execution. 

“Marta brings that perfect balance between structure and flexibility. Is something that really stood out.” 

James | Cardiff, August 2023

It begins with a complimentary Clarity Call (30 mins) and a Meet & Greet presentation (60 mins). I learn about you, discussing your goals and expectations, what you dream of and what frustrates you. I share with you how we get results and the way I do things. This is where we get to know each other. Where we connect. You’ll leave those sessions with a sense of clarity, confidence, and a step-by-step plan.

From there, we schedule a detailed home visit to assess your space, discuss your lifestyle and goals, and define a clear Scope of Work. The Scope of Work’s comprehensive breakdown is a reflection of all our initial conversations and outlines every step, deliverable, and responsibility involved in bringing your vision to life, right from concept to completion. The associated design fee will also be detailed within. 

Budget definition, sourcing trades, overseeing timelines, and making sure everything runs smoothly on site. That way, you can feel safe investing — knowing the process is guided, the risks managed, and the outcome aligned with you.

Modern living room with plenty of natural light. Oak chevron flooring, indoor plants and a dark green sofa create a realxed, lived-in ambiance

Our Signature process

Phase 1 — Learning | Understanding you and your space

  1. Discovery Call & Meet & Greet
  2. Initial Site Visit
  3. Creation & Presentation of Detailed Scope of Work (SOW)
  4. Signing of Contract
  5. Client Questionnaires & Interviews (ongoing)
  6. Project Kick-off Meeting

Phase 2 — Designing | shaping the vision together

  1. Concept Meeting
  2. Trade Day — contractor meetings, bids, on-site photos and measurements
  3. Floorplans, Elevations & 3D Renders (if required)
  4. Sourcing of Fabrics, Furnishings & Finishes
  5. Final Design Presentation — including full purchasing list
  6. Reselections (if needed) & Final Sign-off

Phase 3 — Developing | coordination and moving the design into reality

  1. Order of Works established with contractor & Procurement Schedule agreed
  2. Placement of Orders (ongoing)
  3. Contractor Liaison & Site Visits (ongoing)
  4. Receipt, Checking & Cataloguing of Orders
  5. Resolution of Order Issues

Phase 4 — Making it real | installation and handover

  1. Packing & Delivery to Site
  2. Furniture Installation
  3. Accessories Completion
  4. Styling & Staging
  5. Client Reveal
  6. Punch List & Deficiency Resolution

Contact us today to book a complementary Discovery call and start your design journey.

Marta Rossato smiling and wearing a black crew-neck top. Her kitchen in the background.